5:23am PDT - July 25th, 2023

"With automation, American has essentially created a failure loop" Wow: American Airlines Has Automated Customer Relations #cx #CustomerService #CustomerServiceFail #CustomerExperience @AmericanAir https://t.co/ihX1at2Wd1

1 retweets   1 likes  - Ridiculously Simple Customer Experience (@CXjuggernaut)