5:23am PDT - July 25th, 2023
"With automation, American has essentially created a failure loop" Wow: American Airlines Has Automated Customer Relations #cx #CustomerService #CustomerServiceFail #CustomerExperience @AmericanAir https://t.co/ihX1at2Wd1
1 retweets 1 likes - Ridiculously Simple Customer Experience (@CXjuggernaut)