Optimum - Went for help on the @pc_optimum chat and told they can't help so I should call. I call, wait on hold for 30 mins and they tell me they can't help and I'll get an email from the specialist team. I literally have 0 points on my card, why am I getting the runaround?!!

4:32pm PDT - April 20th, 2022

Went for help on the @pc_optimum chat and told they can't help so I should call. I call, wait on hold for 30 mins and they tell me they can't help and I'll get an email from the specialist team. I literally have 0 points on my card, why am I getting the runaround?!!

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Katarina ☆ (@fail_kat)