10:30am PST - December 9th, 2022
problem resolutions w/ customers. eg houston water main break or IT processing delay. there are 2 "resolved" states. 1, the actual fix is complete. 2, the customer side of the issue is largely resolved. these don't always happen at the same time & communication is often confusing
0 retweets 0 likes - kelly - (@kelzipan)