11:40am PDT - May 29th, 2021

Every org I've ever seen is good at hard costs, e.g., the cost for a server is X vs cost for an AWS instance 24X365 is Y, and terrible at soft costs, e.g., filling labor turnover due to ongoing OT caused by outage recovery. Not to mention opportunity costs. https://t.co/4RImTwZhaH

3 retweets   2 likes  - Bernard Golden (@bernardgolden)