Pinterest, Twitter, and LinkedIn hired me to improve their products by listening to users. This is what it taught me about having meaningful conversations.

4:30am PDT - May 24th, 2021    linkedin - Business Insider

Summary List PlacementMy job as a user researcher is to understand what makes people tick. I've done it for Pinterest, Twitter, and LinkedIn to help them build better products. I began doing this in 2012, for a small New York City based startup. At the time, …