How Neela Montgomery, the CEO of Crate & Barrel, is rethinking the store experience after the pandemic forced rapid change across the retail industry

12:57pm PDT - June 10th, 2020    brooks brothers - Business Insider

• The coronavirus pandemic accelerated retail's shift to digital as stores were forced to close across the US. 
• Now, retailers are evaluating whether shoppers' preferences have changed for good. 
• Neela Montgomery, CEO of Crate & Barre…